Responsible Gaming

Gambling can be addictive. If you find yourself unable to control your behavior and gambling is no longer just for fun, this information may help you.

We all take risks, and gambling is a specific type of risk-taking that can be exciting and entertaining. For most people who enjoy visiting casinos, gambling is simply a form of recreation.

The temptation to try your luck or score a quick win can be overwhelming. A win might lead to placing further bets, while a loss might drive a person to keep playing desperately, hoping that a "big win" is just around the corner. The longer this continues, the more deeply a person becomes drawn into the game.

Is gambling no longer enjoyable for you?

Ask yourself the following questions:

• Have you jeopardized important relationships, your education, or your job/career because of gambling?
• Do you try to win back money you’ve lost by continuing to play, or do you quickly return to the game after a losing streak?
• When you win, do you feel a strong urge to go back and win even more?
• Have you ever lied, stolen, or borrowed money to fund your gambling?
• Do you refuse to spend money earmarked for gambling on anything else?
• Have you ever gambled for longer than you intended?
• Have you ever used gambling as a way to escape anxiety, worry, frustration, or depression?
• Do you experience depression or suicidal thoughts because of gambling?
• Is gambling the cause of your debt? - Have you ever sold your own property or your family's property to obtain money for gambling or to pay off gambling debts?

The more "yes" answers you give to these questions, the more likely it is that you have a serious gambling problem.

Strategies for Help

• Take personal responsibility. Do not run away from your problems.
• Be honest—first with yourself, and then with others.
• Talk about it with someone you trust, such as a family member, friend, or mentor.
• Take regular breaks to stay grounded in reality; step away and stop playing.
• Consider setting limits on cash withdrawals.
• Speak to the casino manager; they will understand. With their industry experience, they are familiar with these issues. There are several ways casino management can help you gain control over your gambling addiction.
• Players have the following options:

1. Restricting access to the Company's gambling venues

You may submit a request to restrict your access to the Company's gambling venues by contacting the Guest Services department.

This request must be filled out in your own handwriting. The minimum restriction period is one month; the request may be revoked after one month has passed since the application was submitted, by appearing in person at the Guest Services department. ### 2. Inclusion in the List of Self-Excluded Persons

You may submit an application to have your information added to the list of individuals who have opted out of gambling (hereinafter referred to as the "List of Self-Excluded Persons"), in accordance with Article 5.2 of Federal Law No. 244-FZ dated December 29, 2006, "On State Regulation of Gambling Activities and Amendments to Certain Legislative Acts of the Russian Federation."

This application is submitted by the individual to the Unified Gambling Regulator:

1. Through a Multifunctional Center for the Provision of State and Municipal Services (MFC), regardless of the individual's place of residence or stay, upon presentation of a passport or other identity document.
2. In the form of an electronic document via the federal state information system "Unified Portal of State and Municipal Services (Functions)" ("Gosuslugi").

An application for inclusion in the list of individuals who have opted out of gambling cannot be withdrawn. Information regarding an individual may only be removed from the list 12 months after the date of inclusion.

You may submit this application via the dedicated banner located on the Company's website.

• Company employees verify and ensure that the information regarding a guest planning to visit the Company's gambling establishment is not included in the List of Self-Excluded Persons.

Practical Steps

• Stop gambling while you are struggling with this harmful habit.
• Identify patterns in your behavior. Do you gamble when you are bored, stressed, or under significant pressure?
• Use a calendar to mark the days you do not gamble so you can track your progress. - Ask someone you trust to manage your finances for a specific, pre-agreed period.
• After a certain period of abstaining from gambling, reward yourself by spending a portion of the money you have saved.

Don't rush things. Stay optimistic. You can overcome your gambling addiction. Some players...