Loyalty programme of Gambling zone «Krasnaya Polyana»

The loyalty program of the Krasnaya Polyana gambling zone allows members of the loyalty club to receive rewards for the bets they make during the game in the form of loyalty points and traveler points.

Participation in the loyalty program is free, but subject to the following rules (standards):

1. Participation and registration

Members of the loyalty program can only be persons over 18 years of age. To join the program, the guest must provide:

• a citizen of the Russian Federation - a passport;

• foreign citizen - ID (passport), migration card.

and fill out the registration form, be sure to indicate the current contact details and the preferred method of communication. One person can become a member of the program only once. Each Participant can simultaneously have up to 3 cards linked to one account.

2. Accumulation of points

Only the cardholder has the right to accumulate and then use loyalty points or traveler points. No one else can accumulate points on your card, just like you cannot use the points accumulated by another player. Therefore, the transfer of the card to third parties is prohibited.

3. Validity

The validity period of each accumulated point is 6 (six) months, after the expiration of this period, each accumulated point "burns out".

4. In case of loss of the card

DOMAIN LLC is not liable to the card owner in case of its loss or theft, damage or damage. In such circumstances, we recommend that you immediately contact the front desks or contact the guest relations specialists on 8 800 444 0 777. Loyalty card renewal is free of charge.

5. Membership card

The membership card is the property of DOMAIN LLC. In case of non-compliance with the rules of the loyalty program and / or the standards of the Casino, the Administration of LLC "DOMAIN" may refuse to apply to any of the members of the loyalty program, as well as cancel, delete or cancel points from the owner's account without prior notice to the program participant.

The club membership card is used to identify the guest, to play on gaming tables and slot machines, as well as to accumulate loyalty points and traveler points. To do this, you must provide the card to the dealer or insert it into the gaming machine before starting the game.

The more you play, the higher your status in the loyalty program and the faster you accumulate points (every ruble spent on the game is converted into points).

DOMAIN LLC reserves the right to make the necessary adjustments manually in the event of a system failure or malfunction, an error by an employee or representative, in the event of fraud. And also if the cardholder misuses the gaming equipment or does not comply with the terms of this program.

6. Change/cancel program

The administration of LLC "DOMAIN" reserves the right to make any changes to the program or cancel it without prior notice to the participants.

7. Accepting the rules

By using the card, you thereby confirm your agreement with the rules of the loyalty program of DOMAIN LLC.

8. Loyalty points

Are in-house, non-monetary units used as part of the loyalty programme and awarded to loyalty club members for specific amounts bet while playing (or per bet made). They may be exchanged for goods and/or services at every gaming establishment in the Gaming Zone. Loyalty club members are awarded points during play; subsequently, they may exchange these points, at their discretion, for services in restaurants and hotels or to play at tables or on slot machines.

Loyalty points may be exchanged for goods and/or services at the gaming establishments of Domain LLC. They may be exchanged at rates depending on the particular product and/or service at a ratio of (example: 3 loyalty points for 2 rubles):

• *hotel stays (3:2);

apart from Bonus Apart-hotel (1:1);

• *transfers (3:2);

apart from bookings for Bonus Slots Hall players (1:1);

• *air and rail tickets (3:2);

apart from bookings for Bonus Slots Hall players (1:1).

*These services are offered exclusively to loyalty point holders and may not be transferred to other people even with the holder’s consent at a ratio of 1:1:

• at the Casinos’ restaurants and bars (1:1);
• using loyalty points to play on slot machines (1:1);
• for souvenirs (1:1);

** playing with non-cashable chips at tables (points may be exchanged for such chips at c.u. 25 increments; minimum exchange c.u. 100) (1:1).

** For players with Gold loyalty cards

9. Traveler points

Are in-house non-monetary units used as part of the loyalty programme and awarded to holders of Silver and Gold loyalty club cards for the amount of the bets placed. They may be exchanged for services at all Gaming Zone establishments at a ratio of 3:2:

• hotel stays, apart from Bonus Apart-hotel (1:1);
• transfers, apart from bookings for Bonus Slots Hall players (1:1);
• air and rail tickets, apart from bookings for Bonus Slots Hall players (1:1).

All these services are offered exclusively to loyalty point holders and may not be transferred to other people even with the holder’s consent.